Acquire Real Customer Reviews to Build Trust and Win More Business
Take Control of Your Online Reputation
93% of consumers say online reviews influence their buying decisions. Positive or negative, your reviews shape how potential customers see you—and you don't have to leave that reputation to chance. Our review management services help you gather, respond to, and share feedback in ways that strengthen your brand.
What Our Review Management Services Include
- Automated requests via text, email, or on-site CTAs
- Routing happy customers to platforms like Google, Facebook, or Yelp
- Private feedback forms for unhappy customers
- Centralized dashboard to view and respond to reviews
- Social media sharing of strong customer feedback
- Analytics and reporting to track growth over time
How It Works
Using our review management software, we send branded, customized surveys to your clients. If they're satisfied, they're invited to leave a public review on the platform you choose. If they're not, they're given space to share feedback privately—giving you the opportunity to step in, resolve the issue, and preserve the relationship.
Benefits of Reputation Management
- More Reviews, Where They Matter: Choose which platforms to prioritize and automatically guide traffic there.
- Protect Your Reputation: Intercept frustrated clients before they post publicly and learn where your process may need improvement.
- Track and Improve: Use the dashboard to monitor review volume, star ratings, and platform-specific performance.
Let's Build a Review Strategy That Works for You
Online reviews can either help or hurt your business—we'll make sure they help. If you want a smarter way to earn trust and improve visibility, complete the short form below or call 206.384.4909 to schedule a free consultation.
Review Management FAQs
Why are online reviews so important for my business?
Reviews shape how new customers see your business. They affect local search visibility, brand trust, and conversion rates. A steady stream of positive reviews builds credibility and helps you stand out—especially in competitive industries.
What platforms should I focus on for collecting reviews?
That depends on your industry. Most businesses benefit from reviews on Google, Facebook, and Yelp. We help you identify where your customers look for validation—and route feedback accordingly.
Can I respond to reviews through your dashboard?
Yes. Our platform lets you view, respond to, and manage reviews across multiple platforms in one place. It saves time and ensures you never miss a chance to respond to customer feedback.
How do you handle negative reviews?
We help intercept negative feedback by offering private feedback channels first. If a negative review is posted publicly, we guide you in responding professionally and constructively to protect your brand.
Can review requests be automated?
Yes. You can automatically send review requests via email, text, or website prompts. We help customize the process to feel natural and on-brand while maximizing response rates.
Will this work for service-based businesses?
Absolutely. Whether you're a law firm, medical practice, or home services provider, reviews are key to building trust and driving inquiries. We tailor strategies to your industry and audience.
How much does review management cost?
Pricing depends on platform volume, integrations, and how review management fits into your broader strategy. You can get an instant quote here, where we’ll help you get the most impact for your budget.
Can I share reviews on social media or my website?
Yes. Our system makes it easy to highlight strong reviews across your website and social channels. Sharing authentic feedback builds trust and reinforces your reputation with future customers.
We've been helping client's improve their reputation with review management since Yelp was a baby; put us to work for business today!
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